CATS-Pass 1.7.0

City of Charlotte – Freeware – Android iOS
out of 9341 votes

Streamlining City Services: CATS-Pass Transforms Public Transit in Charlotte

Boris Weber

04/16/2025

CATS-Pass offers a seamless and efficient way for residents to access public transportation, enhancing urban mobility with user-friendly features.

Introducing CATS-Pass, the official mobile ticketing app for the Charlotte Area Transit System. With CATS-Pass, you can now conveniently purchase and use tickets instantly on your smartphone, anytime and anywhere. Say goodbye to long waits and hello to seamless transportation.

CATS-Pass doesn't stop at just ticketing; it provides you with a comprehensive trip planning experience. Download the app, effortlessly purchase your transit pass, and plan your journey right from the palm of your hand.

Notable features of CATS-Pass:

Instantly purchase passes using debit/credit card, Apple Pay, or Google Pay
Access step-by-step travel directions for smooth navigation
Utilize the Cash Wallet feature for added convenience
Personalize the app by saving your favorite routes and pass types
Seamlessly connect to other CATS Apps like:
- CATS See/Say
- CATS Art In Transit
- TrackCATS

Overview

CATS-Pass is a Freeware software in the category Education developed by City of Charlotte.

The latest version of CATS-Pass is 1.7.0, released on 09/02/2024. It was initially added to our database on 09/24/2023.

CATS-Pass runs on the following operating systems: Android/iOS.

Users of CATS-Pass gave it a rating of 5 out of 5 stars.

Pros

Free to use
Provides real-time bus arrival predictions
Offers route schedules and maps for easy navigation
Allows users to save favorite stops and routes for quick access
Available on both iOS and Android platforms

Cons

Can be slow or unreliable during peak hours
May not always accurately predict bus arrival times
User interface could be more intuitive and user-friendly

FAQ

What is the CATS-Pass?

The CATS-Pass is a transit pass provided by the City of Charlotte that allows unlimited use of the Charlotte Area Transit System's bus and light rail services.

Who is eligible to purchase a CATS-Pass?

The CATS-Pass is available to all residents and visitors of Charlotte who need access to public transportation.

How do I purchase a CATS-Pass?

You can purchase a CATS-Pass online through the City of Charlotte's CATS website, at ticket vending machines, or at select retail locations.

What types of passes are available?

CATS-Pass offers several types of passes, including daily passes, weekly passes, and monthly passes.

Can I use the CATS-Pass on all transit services?

Yes, the CATS-Pass covers use of all local buses and light rail services within the Charlotte Area Transit System.

Is there a discounted rate for students or seniors?

Yes, there are discounted rates available for students, seniors, and individuals with disabilities.

What do I do if my CATS-Pass is lost or stolen?

If your CATS-Pass is lost or stolen, you should report it to the CATS customer service center to cancel your pass and inquire about obtaining a replacement.

How does the CATS-Pass work with mobile applications?

The CATS-Pass can be integrated with mobile applications for easy access and can also be loaded onto smart cards available through the CATS system.

Can I transfer my CATS-Pass to someone else?

No, the CATS-Pass is non-transferable and must be used by the individual who purchased it.

Where can I find information about service disruptions or changes?

You can find information about service disruptions or changes on the official City of Charlotte's CATS website or through their social media channels.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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